Home  Certificate II Business (Computing)
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Elearning - Business CourseCertificate II in Business - Focus on computer skills (BSB20101)Course info Units of Study The Certificate II in Business (focus on computer skills) is an introductory level course covering computer skills and the role it plays in a business environment. What will you achieve from this course? You will gain the knowledge and skills to confidently perform an administrative role within a business environment. Upon completion of this course, you will be able to:
This is a nationally recognised qualification. BSBCMN201A Work effectively in a business environment
This unit covers the skills and knowledge required to work effectively within a commercial or business environment. It includes identifying the rights and responsibilities of employees and employers and conducting business in accordance with the organisational goals, values and standards.
BSBCMN202A Organise and complete daily work activities
This unit covers the skills and knowledge required to organise and complete own work activities, and obtain feedback on work performance.
BSBCMN206A Process and maintain workplace information
This unit covers the skills and knowledge required to collect, process, store and maintain workplace information and its systems. It includes the maintenance of filing and record systems.
BSBCMN213A Produce simple word processed documents
This unit covers preparation and production of short routine letters, notes, memos and records using word processing software.
BSBCMN204A Work effectively with others
This unit covers the skills and knowledge required to work in a group environment such as promoting team commitment and cooperation and supporting team members.
BSBCMN216A Create customer relationship
This unit specifies the outcomes required to deal with customer relationships at an introductory operational level. It covers the knowledge and skills required when meeting and greeting customers to create a positive impression and to establish rapport with the customer.
BSBCMN217A Process customer feedback
This unit specifies the outcomes required to deal with customer feedback at an introductory operational level.
BSBCMN214A Create and use simple spreadsheets
This unit covers creating and using simple spreadsheets and charts through the use of spreadsheet software.
BSBCMN211A Participate in workplace safety procedures
This unit covers general Occupational Health and Safety requirements in business organisations and is essential for employees without managerial or supervisory responsibilities.
BSBCMN205A Use business technology
This unit covers the skills and knowledge required to select, use, and maintain business technology. This technology includes the effective use of computer software to organise information and data.
ICAU1128A Operate a personal computer
This unit covers the competencies required to start up a personal computer or business computer terminal, correctly navigate the desktop environment and use a range of basic functions.
ICAU1133A Send and retrieve information using web browsers and email
This unit defines the competency required to complete basic internet search tasks as well as send and receive emails with attachments.
How long does the course take? You, the student, are completely in control of your own learning schedule. Learning online allows you the freedom to study at home, during your lunch break or from anywhere in the world. Total nominal hours: 240 hrs | Full time load: 12hrs/wk | Full-time duration: 20 weeks
Maximum 12 months access to online course. (Approx. 10-20 hours to complete each unit)
Option 1 - Pay Upfront
Pay the full course fee's upon enrolment.
 Option 2 — Monthly Payments
Choose this flexible option and you can start achieving today with a low deposit and affordable interest — free monthly instalments.
Low Deposit
11 Monthly Payments
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